Real-time Fleet & Delivery Management Sync
Building on their ERP foundation, Candid Auto Parts Inc. needed to modernize their last-mile delivery and vendor collection workflows.
The Challenge
"The manual dispatch of drivers and the lack of real-time route visibility were causing operational bottlenecks. Order statuses were isolated from the ERP, requiring manual entry and leading to customer communication gaps."
The Solution
We implemented a deep API integration between the core ERP and the Detrack delivery management platform. This system automates order submission to drivers, triggers instant mobile notifications, and provides two-way real-time tracking that updates the ERP in milliseconds.
Execution Highlights
Automated Dispatch
Instant submission of order details to the Detrack platform as soon as sales are finalized.
Two-Way ERP Sync
Real-time status updates (Delivered, Pending, Failed) pushed directly back to the central ERP.
Collection Tracking
Custom-built module to manage and track real-time vendor collections for superior inventory control.